Agents
Intelligent co-workers that take work for your team’s plate
Intelligent co-workers that take work for your team’s plate
Ravenna is an agentic help desk that lives in Slack, not another portal your team ignores. All of your people, context, and tools in one place.
Ravenna is an agentic help desk that lives in Slack, not another portal your team ignores. All of your people, context, and tools in one place.
Loved by employees at:
Knowledge
AI-powered answers based on your content
Train your agents with your existing knowledge base and automatically keep them up to date.
Address common questions using existing knowledge
Integrates with your existing tools
Generate knowledge from Slack threads
Knowledge
AI-powered answers based on your content
Train your agents with your existing knowledge base and automatically keep them up to date.
Address common questions using existing knowledge
Integrates with your existing tools
Generate knowledge from Slack threads
Knowledge
AI-powered answers based on your content
Train your agents with your existing knowledge base and automatically keep them up to date.
Address common questions using existing knowledge
Integrates with your existing tools
Generate knowledge from Slack threads
Classifier
Agents that understand every request
Automatically classify request and capture information needed.
AI powered request classification
Disambiguation and clarification
AI powered forms in context
Classifier
Agents that understand every request
Automatically classify request and capture information needed.
AI powered request classification
Disambiguation and clarification
AI powered forms in context
Classifier
Agents that understand every request
Automatically classify request and capture information needed.
AI powered request classification
Disambiguation and clarification
AI powered forms in context
Insights
AI powered insights
AI powered insights
Get insight into the work agents are doing for your team
Get insight into the work agents are doing for your team
Personality
Customize Ravenna Agent
A help desk for the
agentic era
Train your AI to communicate with your team.
Features
How Ravenna Agents Work
How Ravenna Agents Work
Knowledge
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Knowledge
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Knowledge
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Skills
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Skills
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Skills
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Personality
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Personality
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Personality
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Instructions
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Instructions
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Instructions
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Memory
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Memory
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Memory
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Retrieval
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Retrieval
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Retrieval
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Learning
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Learning
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Learning
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Workflows
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Workflows
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Workflows
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Ready to revolutionize
your help desk?
Ready to revolutionize
your help desk?
FAQs
What are Ravenna Agents?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
How do Agents learn our company’s information?
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What tools can Agents integrate with?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
Can Agents actually perform actions, or do they just answer questions?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
Is our data secure?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
How do Agents know what to do with a request?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
Can we customize how Agents communicate?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
Do we need technical expertise to train an Agent?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
Can we see what the Agents are doing?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
How do we get started?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
What are Ravenna Agents?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
How do Agents learn our company’s information?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
What tools can Agents integrate with?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
Can Agents actually perform actions, or do they just answer questions?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
Is our data secure?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
How do Agents know what to do with a request?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
Can we customize how Agents communicate?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
Do we need technical expertise to train an Agent?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
Can we see what the Agents are doing?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
How do we get started?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
What are Ravenna Agents?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
How do Agents learn our company’s information?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
What tools can Agents integrate with?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
Can Agents actually perform actions, or do they just answer questions?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
Is our data secure?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
How do Agents know what to do with a request?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
Can we customize how Agents communicate?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
Do we need technical expertise to train an Agent?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
Can we see what the Agents are doing?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
How do we get started?
Lorem ipsum dolor sit amet consectetur. Neque ultrices sapien aliquam diam tincidunt hac malesuada hac nulla. Turpis natoque phasellus diam et orem
Ravenna Software, Inc., 2025
Ravenna Software, Inc., 2025
Ravenna Software, Inc., 2025
Ravenna Software, Inc., 2025