Moveworks pioneered AI for IT support, but as part of ServiceNow's ecosystem, it now represents the very legacy approach we're moving beyond. Built to patch gaps in traditional ticketing systems, Moveworks requires complex integrations, extensive training, and still treats Slack as just another channel rather than the primary workspace.

The Ravenna Difference

Ravenna is built for the AI era from the ground up—not as an add-on to legacy systems. While Moveworks attempts to bridge old and new, Ravenna eliminates the need for that bridge entirely:

• Native to Slack: Ravenna lives where your team already works, treating Slack as your primary workspace, not just another notification channel. Learn more about our unique approach and partnership with Slack.

• True AI Integration: Unlike Moveworks' bolt-on approach, our AI core learns continuously from every interaction, building a knowledge base that grows more intelligent with each resolved issue.

• Freedom from ServiceNow: As an independent solution, Ravenna offers the agility to adapt quickly to your needs without the constraints of a large enterprise ecosystem.

• Measurable ROI: Comprehensive analytics provide clear visibility into how Ravenna reduces support costs, improves resolution times, and enhances employee satisfaction.

  
  

The future of workplace support isn't about making old systems work better—it's about reimagining ITSM for how we work today. That's Ravenna.