AI-Native ITSM | Go Beyond AI Agents and Chatbots

Ravenna’s Workflow Builder enables you to create sophisticated automation workflows using a visual, drag-and-drop interface. Build business processes that respond to events and perform actions across your integrated systems.

Loved by employees at:

Builder

Build automations with ease

A flexible canvas-style workflow builder gives you power and flexibility when you need it, but simplicity when you don’t

Software access requests

Employee onboarding & offboarding

Approval workflows for sensitive requests

Builder

Build automations with ease

A flexible canvas-style workflow builder gives you power and flexibility when you need it, but simplicity when you don’t

Software access requests

Employee onboarding & offboarding

Approval workflows for sensitive requests

Builder

Build automations with ease

A flexible canvas-style workflow builder gives you power and flexibility when you need it, but simplicity when you don’t

Software access requests

Employee onboarding & offboarding

Approval workflows for sensitive requests

Agentic

Build workflows with natural language

Leverage a combination of determinism and generative actions

Vibe code your workflows

Natural language automation

Custom prompts

Agentic

Build workflows with natural language

Leverage a combination of determinism and generative actions

Vibe code your workflows

Natural language automation

Custom prompts

Agentic

Build workflows with natural language

Leverage a combination of determinism and generative actions

Vibe code your workflows

Natural language automation

Custom prompts

Service Catalog

Automate every requests

Centralize services with a configurable catalog that captures the right information.

AI Powered

An intuitive drag and drop editor

A help desk for the
agentic era

Train your AI to communicate with your team.

InteGRATIONs

Integrated with the tools you already use

Trigger from events and automate actions across your stack

InteGRATIONs

Integrated with the tools you already use

Trigger from events and automate actions across your stack

InteGRATIONs

Integrated with the tools you already use

Trigger from events and automate actions across your stack

Features

How Ravenna Agents Work

Triggers

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Triggers

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Triggers

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Conditionals

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Conditionals

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Conditionals

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Approvals

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Approvals

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Approvals

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AI Actions

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AI Actions

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AI Actions

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Insights

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Insights

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Insights

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Waits

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Waits

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Waits

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Folders

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Folders

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Folders

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Runs

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Runs

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Runs

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Ready to revolutionize

your help desk?

Ready to revolutionize

your help desk?

Schedule Demo