Ravenna Software Cookie Policy

Last updated: August 14, 2025

This cookie policy (the “Cookie Policy”) explains how Ravenna Software, Inc. (“we”,  us”, or “our”) uses cookies and similar technologies on https://ravenna.ai and associated webpages (the “Website”). It should be read together with our privacy policy available at https://ravenna.ai/privacy ( “Privacy Policy”), which describes how we process personal information.

1. What are “cookies” and “similar technologies”?

Cookies are small text files placed on your device when you visit a website.

Similar technologies include local storage, pixels/tags, SDKs, and device identifiers that store or access information on your device. We refer to all of these together as cookies in this policy.

2. Who sets cookies?

First party cookies are set by us.

Third party cookies are set by partners (e.g., analytics and advertising providers) to enable their features on our Website. Third party cookies are subject to the third party’s own privacy policies, including retention policies.

3. How we use cookies (categories)

We use cookies for the following purposes:

Strictly Necessary (Essential): To provide core Website features (e.g., page navigation, load balancing, security, consent logging). These do not require consent and cannot be switched off in our systems.

Performance/Analytics: To understand Website usage and improve performance (e.g., page views, error diagnostics).

Functional: To remember choices (e.g., language preferences) and enhance your experience.

Advertising/Targeting: To deliver, measure, and improve ads, and to limit how often you see them. These may also help us build audiences and understand the effectiveness of our campaigns.

Social Media: To enable sharing and interaction with social platforms or to measure social campaigns.

Examples of providers we may use (subject to change): Google Analytics; Google Ads/AdSense (DoubleClick); Meta (Facebook) Pixel; LinkedIn Insight Tag; and AdRoll. 

4. Your choices

   1. Preferences Center.
      You can review or change your cookie settings at any time via our Website. Withdrawing consent will not affect the lawfulness of processing before withdrawal. Your selections generally apply to the browser and device you use to access the Website.

   2. Browser and device controls.
      Most browsers allow you to block/delete cookies. Doing so may affect Website functionality. See your browser’s help pages for instructions.

   3. Global Privacy Control and other signals (U.S. states).
      Where required by applicable U.S. law (e.g., California and Colorado), we process recognized browser based opt-out signals, such as Global Privacy Control (GPC), as a request to opt out of the “sale”/“sharing” of personal information or targeted advertising for the browser/device sending the signal. Because signals are browser/device-specific, you should enable them on each device and browser you use.

   4. “Do Not Sell or Share” / Targeted Advertising opt-out (U.S. states).
      If you are a resident of certain U.S. state jurisdictions, you can opt out of sale/sharing or targeted advertising at any time by contacting us or through our Website, or by using a recognized browser based opt-out signal as described above.

In addition, most advertising networks offer you a way to opt out of targeted advertising.  If you would like to find out more information, please visit http://www.aboutads.info/choices/  or http://www.youronlinechoices.com. You may opt out by clicking here: http://optout.aboutads.info/ or http://optout.networkadvertising.org/  (or if located in the European Union, by clicking here: http://www.youronlinechoices.eu/). Please note this does not opt you out of being served advertising. You will continue to receive generic advertisements.

5. Other tracking technologies

In addition to cookies, we may use other technologies such as clear gifs (a.k.a. Web Beacons/Web Bugs or tracking pixels), that help us better manage our websites, products and services by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. For example, we may use clear gifs or pixels in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications, collect data on deliverability and monitor our network health. We tie the information gathered by clear gifs in emails to our customers' Personal Data.

6. Updates to this policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons and encourage you to review this Cookie Policy periodically. For further information on how we use personal data that we collect, please see our Privacy Policy at https://ravenna.ai/privacy.

7. Contact us

If you have questions or complaints about our use of cookies, contact us at:

Email: privacy@ravenna.ai.