Agents now fill out forms through natural conversation, and a new workflow action makes offboarding file transfers effortless.

We’ve made ticket management smoother than a freshly brewed coffee, so you can focus on what really matters without the clutter.

We’ve turbocharged Ravenna with smart agents, seamless ticketing, and handy workflows, so you can keep calm while we handle the tech chaos.

Enhance your workspace with customizable ticket views, automatic SSO redirects, and improved workflow actions for a more efficient experience.

This release enhances user experience with improved workflows, integrated email support, easy Knowledge Base generation, and streamlined documentation.