Verify first, automate second

Push-based identity verification in workflows
A new Verify Identity with Push action sends an Okta Verify push notification to a user and waits for their response. The action supports if/else branching so workflows can follow different paths depending on whether the user approves or denies. Require step-up verification before granting access to sensitive resources, confirming high-risk changes, or completing privileged operations.
Bulk actions with workflow loops
Workflows now support a Loop action that iterates through collections of items, executing contained actions for each one. Process lists of users, tickets, or other data returned by actions like Search Tickets or List Groups. Send a notification to every ticket in a set of search results, perform bulk updates on a group of users, or chain together multi-step operations across an entire collection.
Other updates
Parent ticket support in Update Ticket action lets you organize tickets into parent-child hierarchies programmatically through workflows → Learn more
Google Workspace Create User action now supports additional profile fields including department, job title, manager, organizational unit, and recovery contact info → Learn more
Google Workspace Get Group action returns an
isSuccessboolean for conditional branching and includes group owner and manager IDs → Learn moreGoogle Workspace Create Group action supports adding multiple owners when provisioning groups → Learn more
Google Workspace user sync now excludes suspended and archived users, keeping your Ravenna user directory aligned with your active roster → Learn more


