Sub-Tickets and Ticket Links

Feb 3, 2026

Break down complex work and keep resources organized. You can now create sub-tickets from a parent ticket to delegate tasks. Additionally, you can add external URLs as "Ticket Links" to bookmark relevant resources like GitHub repos or design files directly on a ticket.

Ready to revolutionize

your help desk?

Ready to revolutionize

your help desk?

Ravenna Software, Inc., 2025

Ravenna Software, Inc., 2025

Ravenna Software, Inc., 2025

Ravenna Software, Inc., 2025