Request Types in the Create Modal

Teams can now open any custom request type form directly from the quick-create modal, making it easier to submit the right ticket from anywhere in Ravenna.

Why we built it

Customers told us that they often needed to create structured requests from different parts of Ravenna, but navigating back to the full request type list slowed them down. They wanted faster access to the correct form.

What you can do with it

Launch any request type directly from the quick-create modal. This reduces friction and ensures users submit the right kind of ticket the first time.

Learn how to use request types from the create modal in our documentation.