PagerDuty Integration

Dec 1, 2025

PagerDuty Integration - Ravenna Product Updates
PagerDuty Integration - Ravenna Product Updates

Earlier this year, we launched our Incident.io integration to help teams validate on-call coverage inside Ravenna workflows. Today, we’re extending that capability with a new PagerDuty integration. Teams can now confirm who is (and isn’t) on-call directly within a workflow, streamlining access requests and reducing bottlenecks for time-sensitive operations.

Why we built it

Operations and security teams often need to confirm who is on call as part of access requests or time-sensitive workflows. Customers asked for a way to handle these checks inside Ravenna so approvals could move faster.

What you can do with it

You can now check the current PagerDuty on-call rotations directly within a workflow. This helps teams validate coverage, route urgent requests more efficiently, and reduce delays caused by manual lookups.

Learn how to join the Jamf preview in our documentation.

Ready to revolutionize

your help desk?

Ready to revolutionize

your help desk?

Ravenna Software, Inc., 2025

Ravenna Software, Inc., 2025

Ravenna Software, Inc., 2025

Ravenna Software, Inc., 2025