Introducing the Workflow Builder

Automate your repetitive tasks with our new visual Workflow Builder. This powerful engine allows you to create custom automations based on triggers and actions.

• Visual, No-Code Interface: Drag and drop triggers (e.g., "Ticket Created") and actions (e.g., "Assign User") to build powerful workflows.

• Conditional Logic: Use filters to ensure workflows only run when specific conditions are met, such as a ticket having a "High" priority.

• External Integrations: Build workflows that interact with other systems. Initial support includes actions for Slack and Okta.