Every change, every approval, accounted for
Admin audit log
Track every administrative change across your organization with a searchable audit log. The new Admin Audit Log in organization settings records actions on agents, integrations, knowledge bases, and forms with full before/after context. Filter by event type, actor, resource, or date range, group events for pattern analysis, and export to CSV for compliance reporting.
Approval rounds
Build multi-stage approval workflows with configurable policies per round. Each round can require approval from any one approver, all approvers, or a custom threshold before advancing to the next stage. Sequential round execution ensures structured, auditable review processes for access requests and sensitive operations.
Intune device management actions
Six new workflow actions and agent tools for Microsoft Intune: Autopilot Reset, Retire Device, Sync Device, Rotate BitLocker Key, Wipe Device, and Assign Script. Automate endpoint lifecycle management directly from workflows and agent conversations without leaving Ravenna.
Other updates
Conditional KB routing in agent rules lets you write natural language conditions in agent rules to direct knowledge lookups to specific folders based on the topic of the conversation, so agents search only the relevant sources per branch
Task template folders let you group task templates by department, workflow type, or any organizational structure
Google Workspace temporary password generation adds a temporary password option to the Reset MFA/Password workflow action
JumpCloud workflow actions add user lifecycle management and group operations, reaching parity with Okta integration capabilities
Slack DM deep link in private form notices adds a direct message link for requesters when a form submission creates a private thread
Publish/unpublish confirmation for forms prevents accidental state changes with a confirmation dialog
Allowlist cap removed for Slack dropdowns supports more than 100 options using searchable external selects
Draft/Archived form gating for AI agents ensures agents no longer present draft or archived forms to users
Quality of life updates
Icons on form tabs and ticket types adds visual indicators to form navigation and ticket type selectors
Full Lucide Icon library set now available within the platform
Form tab persistence remembers your last selected tab across sessions
Agent table layout fixes alignment and spacing issues
Image cropper buttons improves button sizing for better usability
Processing status labels improves display of processing status indicators
Bug fixes
Fixed form submission errors in Slack
Fixed conditional form fields clearing descendant values when parent changes
Fixed KB document deletion silently failing
Fixed title template generation issues
Fixed knowledge base link handling
Fixed rule update issues
Fixed approval action handling
Fixed email alias sender name
Fixed icon picker dark mode gradient and broken icon names
Fixed rich text editor color in dark mode
Fixed org home width, avatar, and form reorder issues
