Better Organization with Knowledge Base Folders

Managing your knowledge sources is now more intuitive with the introduction of Folders. Group documents from various sources (Google Drive, Notion, Coda) into logical folders, set automatic daily syncs to keep content fresh, and use the new chat panel to test AI responses against specific knowledge sets.

Ready to revolutionize

your help desk?

Ready to revolutionize

your help desk?

Ravenna Software, Inc., 2026

Ravenna Software, Inc., 2026

Ravenna Software, Inc., 2026

Ravenna Software, Inc., 2026