Automate software access requests with Ravenna’s new Okta integration

Software access requests shouldn't be a bottleneck. Yet for most companies, they're still handled through manual processes that slow down employees and consume hours of IT time each week.

Today, we're launching Software Access Requests in Ravenna, powered by our new Okta integration. This feature automates the entire software provisioning workflow from initial request through approval to final access grant.

Streamlined Provisioning Through Okta

Ravenna now connects directly to Okta's identity and access management platform. When employees submit software access requests, the system automatically routes them through your defined approval process and provisions access once the request is approved.

You configure the routing and approval logic once in Ravenna Workflows. After that, the system executes without manual intervention. Manager approval gets routed correctly, IT gets notified at the right time, and accounts get provisioned automatically in Okta.

Why We Built This Integration

Software access is one of the most common internal support requests. However, for most teams, it remains a slow, manual process that involves approvals, follow-ups, and provisioning delays.

By integrating directly with Okta, we’re eliminating manual steps and enabling teams to move faster without compromising control or security.

What You Can Automate

Our Okta integration handles several key workflows that typically require manual intervention.

Ravenna automatically provisions accounts and assigns appropriate permissions in Okta after approvals are complete. The system updates Okta Apps and Groups based on request parameters, removing the need for manual directory management.

For sensitive applications, you can configure multi-step approval workflows that route requests through appropriate stakeholders. The system handles escalation for overdue requests and automatically expires stale submissions that haven't been addressed.

Throughout the process, Ravenna maintains complete visibility into request status and provides a full audit trail for compliance purposes.

Implementation And Next Steps

Ravenna's Okta integration is available now. Our team can guide you through the setup requirements and demonstrate how the integration works with your existing environment.

Ready to automate your software provisioning workflow? Contact our team or schedule a demo to get started.